Delivery & Fulfillment Policy

ViralyTix provides 100% digital services, ensuring fast and automated order processing. There are no physical shipments involved, as all deliveries happen online through our platform.

  • 1. Digital Delivery Only:
    All services are executed digitally on the social media accounts linked by the user. No physical shipping, parcels, or courier services apply.

  • 2. Delivery Timelines:
    Timelines vary by service type and order volume:
    • • Most orders start within 15 minutes to 2 hours.
    • • Large-volume or drip-feed services may take 1–3 days or as specified.
    • • Our system processes orders 24/7 automatically unless otherwise stated.

  • 3. Order Tracking:
    Users can track every order from their dashboard under “My Orders,” including:
    • • Status: Pending, In Progress, Completed, Partial, or Cancelled.
    • • Estimated delivery time and progress updates.

  • 4. No Physical Shipment:
    Since we deliver only digital services:
    • • No tracking number or courier details apply.
    • • Proof of delivery is provided via dashboard order status.

  • 5. Delays & Special Cases:
    • • Minor delays may occur during peak load or platform maintenance.
    • • Private, deleted, or restricted content will cause auto-failure and refund (as per Refund Policy).
    • • Drip-feed services extend timelines based on the chosen schedule.
    • • Users must own or have legal rights to all content submitted for promotion.

  • 6. Completion & Refill:
    • • Once marked Completed, no action is required unless refill support is available.
    • • For refill-enabled services, requests can be submitted within the stated validity period.

  • 7. Important Disclaimer:
    Our responsibility is to deliver the purchased service quantity (likes, views, followers, etc.). We do not guarantee virality, trending, or algorithmic reach as those depend on external factors.

  • 8. Refund Terms:
    Undelivered, cancelled, or partially completed orders will be handled as per our Refund Policy.

  • 9. Need Assistance?
    Contact us via WhatsApp at +91 9411077162 or raise a support ticket from your dashboard.

Last Updated: June 27, 2025